neko77Privacy Policy

This page describes what we collect when you use neko77 and how we keep that data protected. When you open neko77 on your Android phone, tablet, or via Safari on iOS, you're sharing certain information with us — your email, account details, payment methods, and gameplay activity. We treat that information with care, following data-protection laws that apply in the regions we serve.

Our neko77 platform operates across multiple jurisdictions, meaning our servers and data processors may sit outside your location. We work with trusted third-party services (payment providers like DANA, e-wallet, mobile banking, local payment, and online payment, as well as hosting partners) to run our platform smoothly. Each of these partners has their own privacy commitments, which we outline below.

This policy is plain language. We've avoided legal jargon where possible, but some concepts require precision. If anything is unclear, contact our support team — we're happy to explain further.

What data we collect on neko77

We collect your data in a few categories. First, we collect what you give us directly: your email address, username, password, and any profile information (such as your name or phone number). When you deposit or withdraw funds on neko77, we also collect your chosen payment method, the amount, and transaction timestamps. This information is stored securely on our servers.

Second, we collect what happens when you use neko77. That includes your gameplay activity (which games you play, how long you play, your bet sizes and outcomes), your login timestamps, your IP address, and your device type (Android, iOS, etc.). We also log any support tickets you open and any communications you have with our team. This behavioral data helps us improve neko77's performance and detect fraud or abuse.

Third, we may collect data from third parties. When you fund neko77 via DANA, e-wallet, mobile banking, local payment, or online payment, those payment providers share confirmation of your transaction with us. They do not share your full payment credentials — only that the transaction succeeded. Similarly, if you use e-wallet or bank transfer via mobile banking, local payment, online payment, or e-wallet, your bank may share confirmation data with us.

How we use your data on neko77

Our neko77 team uses your data to deliver the service you signed up for. That means processing your deposits and withdrawals, verifying your identity (required by law before your first withdrawal), managing your account, and responding to your support requests. We also use your data to improve neko77 — analyzing which games are popular, which payment methods work smoothly, and where our mobile app could be faster.

We may use your gameplay data to detect fraud, money laundering, or terms-of-service violations. If we suspect unusual activity on your neko77 account, we may contact you or temporarily restrict access while we investigate. We also use data for security: for example, if we see login attempts from a new device, we may ask you to verify your identity via email before allowing access.

Verification (KYC)

Know Your Customer — we collect your ID, address proof, and sometimes a photo to verify your identity before your first withdrawal. This is required by gambling and financial regulations.

Transaction logging

We keep records of every deposit, withdrawal, and bet on neko77 for audit and regulatory compliance. These records are kept for at least seven years.

Session tracking

We log when you log in, what you do in neko77, and when you log out. This helps us understand user behavior and detect account takeovers.

Marketing consent

We may send you email about new Habanero games, live-dealer promotions, or Liga 1 betting opportunities only if you've opted in. You can unsubscribe anytime.

Third-party processors and data sharing

We work with several third-party services to run neko77. Our hosting provider keeps our servers running; they access your data only to maintain infrastructure. Our payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, and our banking partners) handle financial data but do not retain your full credentials on neko77's systems. Our email service sends you account notifications and support responses. Our analytics service monitors platform performance but does not see your payment or identity information.

Each of these partners operates under data-processing agreements that require them to protect your information. They cannot use your data for their own purposes. However, they may be subject to laws in their own jurisdictions — for example, if a processor is based in a country with data-retention laws, they may be legally required to keep certain data longer than we would.

Cookies and tracking on neko77

Our neko77 website and mobile browser version use cookies and similar tracking technologies. Cookies are small files stored on your device that help us remember your login session, your language preference, and your gameplay history within a session. When you open neko77 on your iPhone via Safari, cookies help us keep you logged in between visits.

We use two types of cookies: essential cookies (required for neko77 to function) and analytical cookies (which help us understand how players use neko77). You cannot disable essential cookies without breaking your account login. You can disable analytical cookies in your browser settings, though doing so may reduce our ability to optimize the platform for mobile.

Your rights and how to exercise them

Depending on your jurisdiction (whether you're in Jakarta, Surabaya, Bandung, Medan, or elsewhere), you may have rights to access, correct, or delete your neko77 data. You have the right to know what data we hold about you; you can request a copy of your data by contacting our support team. You also have the right to ask us to correct inaccurate information — for example, if your address is wrong in your account, we'll update it.

You may request deletion of your neko77 account and associated data, though we may retain some information for legal or regulatory reasons (such as transaction records needed for gambling compliance). You also have the right to withdraw consent for marketing emails — unsubscribe links appear in every promotional email we send.

1. Request your data

   Contact our support team with "Data Access Request" in the subject line. We'll provide a copy of what we hold about you within 30 days.

2. Correct inaccurate information

   If your neko77 profile contains errors, open a support ticket. We'll update your details and confirm the change within a few business days.

3. Unsubscribe from marketing

   Every marketing email from neko77 includes an unsubscribe link. Click it to stop receiving promotional messages immediately.

4. Request account deletion

   Contact our support team to close your neko77 account. We'll remove your data within 60 days, except where legal obligations require retention.

Data security and retention on neko77

We encrypt all communication between your phone and our neko77 servers using industry-standard encryption (TLS 1.2 or higher). Your password is hashed, meaning we don't store it in plain text — only a cryptographic fingerprint. Your payment details are never stored on our neko77 platform; payment processors like local payment and online payment handle that sensitive data.

We keep your neko77 data for as long as your account is active, plus some additional time for regulatory and fraud-prevention purposes. Transaction records are retained for at least seven years to comply with gambling and financial laws. After you close your account, most personal data is deleted within 60 days, though we may retain some data in backups for an additional period.

Contact and policy updates

If you have questions about this privacy policy or how we handle your data on neko77, contact our support team via email or in-app chat. We respond to privacy inquiries within seven business days. Our FAQ section also covers common questions about account data and security.

We may update this privacy policy to reflect changes in our practices or applicable laws. If we make material changes, we'll notify you via email or in-app notification. Your continued use of neko77 after an update means you accept the new policy. For the most current version, always refer to this page on neko77.win.

Summary of our neko77 commitments

We collect data on neko77 only to run our service, improve your experience, and comply with laws. We encrypt that data, restrict access to trusted team members, and never sell it to advertisers or data brokers. Our third-party partners operate under strict confidentiality agreements and use your information only to provide services on our behalf.

You have the right to know what data we hold, to correct it, to delete your account, and to withdraw consent for marketing. Our support team can help you exercise any of these rights. We're committed to transparency: if you're unsure about any aspect of this policy, ask us directly.

Our services are available only where local law permits. If you're in a supported jurisdiction and have privacy concerns about neko77, contact our team via our FAQ page or reach out through the support contact on our About us page. You can also review our Terms and Conditions for additional account and service policies.